| Author |
Message |
Paul Hyndman
Guest
|
 Posted:
Sat Jan 15, 2005 5:40 am Post subject:
Problems with Xenon dealer? |
|
|
My apologies for cross-posting to several automotive groups, but I am
hopeful of finding feedback for a supplier of Xenon replacement lamps (who
seems to have disappeared!)
One of my cars (Mercedes CLK) has factory equipment Xenon headlamps (D2R
Philips), and one of them died. To ensure uniform color match, I opted to
replace both lamps at this time, ordering them "next day delivery" from what
I had hoped was a reputable company (hid2go.com):
http://www.hid2go.com/
My Credit Card was charged on the 11th, and I also have a confirmation email
from the company. Their internal tracking number mentioned they were shipped
on the 12th, but their site now reports that tracking number does not exist.
I tried emailing them and leaving messages on their voicemail since the
12th, but have had no response from them?!?
Before I report it to my credit card company as fraud and order from another
company, I'd like to know if anyone here has dealt with them and what their
experience has been. I'd not have so much angst were it not for the fact
that I'm driving around with a headlamp out and no one has returned my
messages.
Thanks for any input!
Paul
--- http://www.astro-nut.com ---
|
|
| Back to top |
|
 |
Travis Jordan
Guest
|
| Posted:
Sat Jan 15, 2005 7:56 pm Post subject:
Re: Problems with Xenon dealer? |
|
|
Paul Hyndman wrote:
| Quote: | One of my cars (Mercedes CLK) has factory equipment Xenon headlamps
(D2R Philips), and one of them died. To ensure uniform color match, I
opted to replace both lamps at this time, ordering them "next day
delivery" from what I had hoped was a reputable company (hid2go.com):
http://www.hid2go.com/
|
Sorry, haven't had any personal experience with them. However, this eBay
seller has a pretty good reputation.
http://cgi.ebay.com/ebaymotors/ws/eBayISAPI.dll?ViewItem&item=7945117688&category=36476 |
|
| Back to top |
|
|
Comboverfish
Guest
|
| Posted:
Sat Jan 15, 2005 11:14 pm Post subject:
Re: Problems with Xenon dealer? |
|
|
| Quote: | However, this eBay
seller has a pretty good reputation.
|
I would think twice before dealing with someone that had 97.4 feedback.
That's actually pretty bad. Atleast read the negative comments.
Maybe all of his negs are from years ago when he was just starting
out...
|
|
| Back to top |
|
|
Travis Jordan
Guest
|
| Posted:
Sun Jan 16, 2005 2:01 am Post subject:
Re: Problems with Xenon dealer? |
|
|
Comboverfish wrote:
| Quote: | However, this eBay
seller has a pretty good reputation.
I would think twice before dealing with someone that had 97.4
feedback. That's actually pretty bad. Atleast read the negative
comments.
Maybe all of his negs are from years ago when he was just starting
out...
|
Perhaps so, but since the OP was willing to deal with a seller with zero
feedback.... |
|
| Back to top |
|
|
Paul Hyndman
Guest
|
| Posted:
Sun Jan 16, 2005 2:27 am Post subject:
Re: Problems with Xenon dealer? |
|
|
I may just go the ebay route if the ones I ordered do not show up in a few
more days. I see a couple of ebay sellers have new OEM Philips listed for
$65 -$80 a pair... not bad, since the MB dealer wants $125 each (ouch!). The
spectral range shifts during use, so they should either be replaced as a
pair, or a color adjusted (labeled as "+") lamp should be used.
Must've been those friggin' speed bumps that did the original lamp in
(sigh!)
Thanks for the input,
Paul
--- http://www.astro-nut.com ---
"Travis Jordan" <no.one@no.net> wrote in message
news:3xfGd.807834$O24.117770@news.easynews.com...
| Quote: | Comboverfish wrote:
However, this eBay
seller has a pretty good reputation.
I would think twice before dealing with someone that had 97.4
feedback. That's actually pretty bad. Atleast read the negative
comments.
Maybe all of his negs are from years ago when he was just starting
out...
Perhaps so, but since the OP was willing to deal with a seller with zero
feedback....
|
|
|
| Back to top |
|
|
Comboverfish
Guest
|
| Posted:
Sun Jan 16, 2005 7:52 am Post subject:
Re: Problems with Xenon dealer? |
|
|
Hey, I hear you! If the seller had 97.5% FB, then he'd be great!
Idiot newbies are a constant. Experienced sellers should get out of
the blame game and spend a little effort towards making the buyer
happy. Sellers are always going to run into the idiots, but there are
ways to smooth over these transactions as to not get NEGs. Nitpicky
negative FB -- as childish as it is, usually occurs because the seller
did *something* wrong; in the other cases I agree that the buyer
wrongfully perceived some transgression.
Some newbies choose not to learn the system - it can be overwhelming
for a first time buyer to understand with the current TOS - then throw
in the regular policy changes and the unwritten code of conduct between
experienced Ebayers. As good as selling is on Ebay, I think sellers
could raise their bottom line by striving for customer satisfaction.
Those NEGs, legitimate or not, turn away the good type of customer who
usually does his homework and pays immediately without a fuss. |
|
| Back to top |
|
|
mjc
Guest
|
| Posted:
Sun Jan 16, 2005 7:52 am Post subject:
Re: Problems with Xenon dealer? |
|
|
You don't have a clue what you are talking about. With over 1,000 feedbacks
on ebay, you always have the ebay newbie that posts -FB because he did not
get something delivered YESTERDAY. Or the PITA person that you can not
please NO MATTER WHAT YOU DO. Or the buyer that DOES NOT READ THE
DESCRIPTION.........Why do you think so many landed retail stores are now
instituting a "no return" policy?..........It's called BUYER ABUSE !
----------------------------------
| Quote: | I would think twice before dealing with someone that had 97.4
feedback. That's actually pretty bad. Atleast read the negative
comments.
Maybe all of his negs are from years ago when he was just starting
out...
Perhaps so, but since the OP was willing to deal with a seller with zero
feedback....
|
|
|
| Back to top |
|
|
Paul Hyndman
Guest
|
| Posted:
Sun Jan 16, 2005 4:28 pm Post subject:
Re: Problems with Xenon dealer? |
|
|
Ummmm... I'm the original poster.
The lamps were not ordered via ebay but from an online dealer (
http://www.hid2go.com/ ) My angst, as noted in the original posting, was due
to the fact that the lamps were to be shipped overnight, but it's been
almost a week since the shipping confirmation (I've got a headlight out,
remember?). The company has not responded to my emails or telephone
messages.
I can deal with the $220 if they never show up... I just want my friggin'
headlamps to work! All I sought here was input from anyone else who might
have dealt with the company.
Paul
--- http://www.astro-nut.com ---
"Martin Joseph" <mercedes@barknaturalpet.com> wrote in message
news:2005011601325575249%mercedes@barknaturalpetcom...
| Quote: | On 2005-01-15 21:47:08 -0800, "Comboverfish" <comboverfish@yahoo.com
said:
Hey, I hear you! If the seller had 97.5% FB, then he'd be great!
This is crap.
97.4 is a poor feedback score. Any reputable seller that deals above
board and tries to please there customers will have a feedback approaching
100%
I know a dishonest asshole seller personally that has one of these 97.5
feedbacks.
Read the comments and judge for yourself.
Marty
PS I think the original poster should relax and I bet his lamps show up
on Monday :~)
|
|
|
| Back to top |
|
|
Curtis Newton
Guest
|
| Posted:
Sun Jan 16, 2005 9:15 pm Post subject:
Re: Problems with Xenon dealer? |
|
|
On Sun, 16 Jan 2005 06:28:02 -0500, "Paul Hyndman" <nospam@me> wrote:
| Quote: | Ummmm... I'm the original poster.
The lamps were not ordered via ebay but from an online dealer (
http://www.hid2go.com/ ) My angst, as noted in the original posting, was due
to the fact that the lamps were to be shipped overnight, but it's been
almost a week since the shipping confirmation (I've got a headlight out,
remember?). The company has not responded to my emails or telephone
messages.
I can deal with the $220 if they never show up... I just want my friggin'
headlamps to work! All I sought here was input from anyone else who might
have dealt with the company.
|
Just out of curiousity, did they give you a tracking number?? If so,
what does it say when you put it in their tracking page?
http://stores.hid2go.com/Service.bok
Also, they list a customer service telephone number, do they ever pick
up?? |
|
| Back to top |
|
|
Michael Pardee
Guest
|
| Posted:
Sun Jan 16, 2005 9:40 pm Post subject:
Re: Problems with Xenon dealer? |
|
|
"Curtis Newton" <cnewton.remove-this@akamail.com> wrote in message
news:mi4lu05lmf1judd8qdes2remcms8p88qq4@4ax.com...
| Quote: | On Sun, 16 Jan 2005 06:28:02 -0500, "Paul Hyndman" <nospam@me> wrote:
Ummmm... I'm the original poster.
The lamps were not ordered via ebay but from an online dealer (
http://www.hid2go.com/ ) My angst, as noted in the original posting, was
due
to the fact that the lamps were to be shipped overnight, but it's been
almost a week since the shipping confirmation (I've got a headlight out,
remember?). The company has not responded to my emails or telephone
messages.
I can deal with the $220 if they never show up... I just want my friggin'
headlamps to work! All I sought here was input from anyone else who might
have dealt with the company.
Just out of curiousity, did they give you a tracking number?? If so,
what does it say when you put it in their tracking page?
http://stores.hid2go.com/Service.bok
Also, they list a customer service telephone number, do they ever pick
up??
From the original post: "Their internal tracking number mentioned they were |
shipped
on the 12th, but their site now reports that tracking number does not exist.
I tried emailing them and leaving messages on their voicemail since the
12th, but have had no response from them?!?"
Mike |
|
| Back to top |
|
|
pkmaven
Guest
|
| Posted:
Sat Jan 22, 2005 3:52 am Post subject:
Re: Problems with Xenon dealer? |
|
|
While anyone canpurchase Zenon gas headlight bulbs in blue or clear, true
H.I.D. conversion kits are mainly for motorcycles and com complete with
reflector. MB sells asan expensive option true H.I.D. headlights. These
light require aparticular style reflector for the low beams that is not
available in the aftermarket. P.
"Paul Hyndman" <nospam@me> wrote in message
news:EOKdnc_rhLfg-3XcRVn-tA@comcast.com...
| Quote: | My apologies for cross-posting to several automotive groups, but I am
hopeful of finding feedback for a supplier of Xenon replacement lamps (who
seems to have disappeared!)
One of my cars (Mercedes CLK) has factory equipment Xenon headlamps (D2R
Philips), and one of them died. To ensure uniform color match, I opted to
replace both lamps at this time, ordering them "next day delivery" from
what
I had hoped was a reputable company (hid2go.com):
http://www.hid2go.com/
My Credit Card was charged on the 11th, and I also have a confirmation
email
from the company. Their internal tracking number mentioned they were
shipped
on the 12th, but their site now reports that tracking number does not
exist.
I tried emailing them and leaving messages on their voicemail since the
12th, but have had no response from them?!?
Before I report it to my credit card company as fraud and order from
another
company, I'd like to know if anyone here has dealt with them and what
their
experience has been. I'd not have so much angst were it not for the fact
that I'm driving around with a headlamp out and no one has returned my
messages.
Thanks for any input!
Paul
--- http://www.astro-nut.com ---
|
|
|
| Back to top |
|
|
Deep
Guest
|
| Posted:
Sat Jan 22, 2005 6:47 am Post subject:
Re: Problems with Xenon dealer? |
|
|
Uhhh no one is talking about a XENON (NOT Zenon) aftermarket kit, they are
just talking about the bulbs. These do NOT need to be MB to give you true
Xenon. No ones replacing a lens or reflector or anything like that. MB just
rips you off as does any BMW, Nissan, etc dealership.
Deep
"pkmaven" <pcklein@comcast.net> wrote in message
news:4c2dnUhzv_d9FWzcRVn-sA@comcast.com...
| Quote: | While anyone canpurchase Zenon gas headlight bulbs in blue or clear, true
H.I.D. conversion kits are mainly for motorcycles and com complete with
reflector. MB sells asan expensive option true H.I.D. headlights. These
light require aparticular style reflector for the low beams that is not
available in the aftermarket. P.
"Paul Hyndman" <nospam@me> wrote in message
news:EOKdnc_rhLfg-3XcRVn-tA@comcast.com...
My apologies for cross-posting to several automotive groups, but I am
hopeful of finding feedback for a supplier of Xenon replacement lamps
(who
seems to have disappeared!)
One of my cars (Mercedes CLK) has factory equipment Xenon headlamps (D2R
Philips), and one of them died. To ensure uniform color match, I opted
to
replace both lamps at this time, ordering them "next day delivery" from
what
I had hoped was a reputable company (hid2go.com):
http://www.hid2go.com/
My Credit Card was charged on the 11th, and I also have a confirmation
email
from the company. Their internal tracking number mentioned they were
shipped
on the 12th, but their site now reports that tracking number does not
exist.
I tried emailing them and leaving messages on their voicemail since the
12th, but have had no response from them?!?
Before I report it to my credit card company as fraud and order from
another
company, I'd like to know if anyone here has dealt with them and what
their
experience has been. I'd not have so much angst were it not for the fact
that I'm driving around with a headlamp out and no one has returned my
messages.
Thanks for any input!
Paul
--- http://www.astro-nut.com ---
|
|
|
| Back to top |
|
|
Curtis Newton
Guest
|
| Posted:
Sat Jan 22, 2005 9:35 pm Post subject:
Re: Problems with Xenon dealer? |
|
|
On Fri, 21 Jan 2005 20:47:13 -0500, "Deep"
<deep_mehtaHATESSPAM@hotmail.com> wrote:
| Quote: | Uhhh no one is talking about a XENON (NOT Zenon) aftermarket kit, they are
just talking about the bulbs. These do NOT need to be MB to give you true
Xenon. No ones replacing a lens or reflector or anything like that. MB just
rips you off as does any BMW, Nissan, etc dealership.
Deep
|
What is the status of this???.....did he ever get his bulbs??? has
the company ever replied???....did he get his money back (dispute on
credit card)??? |
|
| Back to top |
|
|
Paul Hyndman
Guest
|
| Posted:
Mon Jan 24, 2005 3:56 am Post subject:
Re: Problems with Xenon dealer? |
|
|
| Quote: | Curtis Newton wrote:
What is the status of this???.....did he ever get his bulbs??? has
the company ever replied???....did he get his money back (dispute on
credit card)???
|
The lamps never came, my email and voicemail messages were never returned,
and the credit card company has credited the amount back to my account. It
wasn't too difficult to establish, as the merchant (AKA: www.hid2go.com )
never made the overnight shipment, hence did not have a USPS or other
(UPS/FEDEX) tracking number proving they had in fact been sent.
Another poster suggested that those lamps (6000K) might actually provide
less illumination than the OEM 4300K lamps. Son of a gun, checking the
Philips and Osram data sheets showed he was absolutely correct! I also did
not know that the bulbs shift a tad to the blue part of the spectrum as they
age (as well as losing intensity), and OEM replacement lamps are available
to match that changed spectrum (labeled as "+").
Furthermore, the merchants site and another touted those ordered lamps as
D2R replacements, although they do not have the standard D2R shield. Ergo,
they might work okay in projector type headlamps (D2S), but would have cast
a defocused image of the return electrode if used in my reflector type
headlamps (translation: they'd suck big-time!)
In any event, I ordered a pair of new OEM Philips D2R lamps from ebay... $71
delivered for the pair (WooHoo!), and DO have a valid tracking number. So it
actually worked out to my benefit that the first merchant was a schmuk! :o)
At least with ebay we've got some semblance of a system to determine if the
guy has generally been honest, and a method to pillory him public if he's
not.
Cheers,
Paul
--- http://www.astro-nut.com --- |
|
| Back to top |
|
|
Richard Sperry
Guest
|
| Posted:
Wed Jan 26, 2005 8:06 pm Post subject:
Re: Problems with Xenon dealer? |
|
|
| Give Matt a call at /www.umnitza.com |
|
| Back to top |
|
|
|
|
|
|
FAQ
Memberlist
Register
Profile
Log in to check your private messages
Log in