| Author |
Message |
Blue Yonder
Guest
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 Posted:
Sun Dec 12, 2004 5:41 am Post subject:
Dealing With The Dealer |
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I've about had it with the dealer who sold me a 2004 Trailblazer. I
bought it new and found out 30 days later it had been in some sort of
collision before I bought it. The repair was done badly (they even
clear coated over the dealer-installed pin striping). Obviously the
damage was done sometime after the dealer received the vehicle from
Chevrolet.
The dealer doesn't respond to my calls, The Chevy Assistance Center is
a joke. The dealer talks to them, promises to call me, and never does.
Is there a higher authority in GM I can get to? Everyone knows there
are Zone Manager but so far I haven't found any contact information for
the Chicago Zone Office. Do I have to sue to get their attention?
And GM wonders why they've steadily lost market share for the past 20+
years? LOL. I'd give them the answer but they're too stupid to understand.
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Blue Yonder
Guest
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| Posted:
Sun Dec 12, 2004 5:41 am Post subject:
Re: Dealing With The Dealer |
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| Quote: |
Sorry that you're having a problem, but if it were me I'd go down to the
dealer personally. It's hard to ignore someone who is in your office.
FYI GM's market share is actually growing.
|
GM's market share is in a long term decline.
I've been to the dealership and only had the misfortune of meeting with
the flunky sale manager types. They want to up sell me to a a new
vehicle. *As if I could trust that the next vehicle from them would be
any less damaged than the first.) The owner is never around. |
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el Diablo
Guest
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| Posted:
Sun Dec 12, 2004 5:41 am Post subject:
Re: Dealing With The Dealer |
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"Blue Yonder" <dontbotherme@nospam.com> wrote in message
news:10rn7aqrs2b5bfb@corp.supernews.com...
| Quote: | I've about had it with the dealer who sold me a 2004 Trailblazer. I
bought it new and found out 30 days later it had been in some sort of
collision before I bought it. The repair was done badly (they even
clear coated over the dealer-installed pin striping). Obviously the
damage was done sometime after the dealer received the vehicle from
Chevrolet.
The dealer doesn't respond to my calls, The Chevy Assistance Center is
a joke. The dealer talks to them, promises to call me, and never does.
Is there a higher authority in GM I can get to? Everyone knows there
are Zone Manager but so far I haven't found any contact information for
the Chicago Zone Office. Do I have to sue to get their attention?
And GM wonders why they've steadily lost market share for the past 20+
years? LOL. I'd give them the answer but they're too stupid to
understand. |
Sorry that you're having a problem, but if it were me I'd go down to the
dealer personally. It's hard to ignore someone who is in your office.
FYI GM's market share is actually growing.
Brian
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Boba & Ilinka
Guest
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| Posted:
Sun Dec 12, 2004 5:41 am Post subject:
Re: Dealing With The Dealer |
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I have similar experience. Please, read post: buying new car
"Blue Yonder" <dontbotherme@nospam.com> wrote in message
news:10rn7aqrs2b5bfb@corp.supernews.com...
| Quote: | I've about had it with the dealer who sold me a 2004 Trailblazer. I
bought it new and found out 30 days later it had been in some sort of
collision before I bought it. The repair was done badly (they even clear
coated over the dealer-installed pin striping). Obviously the damage was
done sometime after the dealer received the vehicle from Chevrolet.
The dealer doesn't respond to my calls, The Chevy Assistance Center is a
joke. The dealer talks to them, promises to call me, and never does.
Is there a higher authority in GM I can get to? Everyone knows there are
Zone Manager but so far I haven't found any contact information for the
Chicago Zone Office. Do I have to sue to get their attention?
And GM wonders why they've steadily lost market share for the past 20+
years? LOL. I'd give them the answer but they're too stupid to
understand. |
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el Diablo
Guest
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| Posted:
Sun Dec 12, 2004 11:30 am Post subject:
Re: Dealing With The Dealer |
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"Blue Yonder" <dontbotherme@nospam.com> wrote in message
news:10rnjri2rpst6a9@corp.supernews.com...
| Quote: |
Sorry that you're having a problem, but if it were me I'd go down to the
dealer personally. It's hard to ignore someone who is in your office.
FYI GM's market share is actually growing.
GM's market share is in a long term decline.
I've been to the dealership and only had the misfortune of meeting with
the flunky sale manager types. They want to up sell me to a a new
vehicle. *As if I could trust that the next vehicle from them would be
any less damaged than the first.) The owner is never around.
|
Again as I said I feel for anyone having issues with a new vehicle. But you
are wrong about the market share. I'm a stock holder so I keep pretty close
tabs on their performance. I used to work for General Motors and still have
stock.
Here's a link to investors reports.
http://www.gm.com/company/investor_information/docs/fin_data/gm03ar/download/gm03arfinancials.pdf
Brian |
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James C. Reeves
Guest
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| Posted:
Sun Dec 12, 2004 9:05 pm Post subject:
Re: Dealing With The Dealer |
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"el Diablo" <nomail@spam.not> wrote in message
news:jM2dnfLyo7aeMCbcRVn-qg@giganews.com...
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| FYI GM's market share is actually growing.
|
| Brian
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That is incorrect. GM's market share has been on the decline for years. Even
the most recent sales numbers show the trend still continues. Where are you
getting information that GM's market share is growing? |
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James C. Reeves
Guest
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| Posted:
Sun Dec 12, 2004 9:40 pm Post subject:
Re: Dealing With The Dealer |
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| Your experience with the GM customer Service Center sounds familiar. |
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el Diablo
Guest
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| Posted:
Sun Dec 12, 2004 11:20 pm Post subject:
Re: Dealing With The Dealer |
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"James C. Reeves" <jcnospam@nospam.com> wrote in message
news:Af6dnRrNzdwR8SHcRVn-2A@comcast.com...
| Quote: |
"el Diablo" <nomail@spam.not> wrote in message
news:jM2dnfLyo7aeMCbcRVn-qg@giganews.com...
|
| FYI GM's market share is actually growing.
|
| Brian
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|
That is incorrect. GM's market share has been on the decline for years.
Even
the most recent sales numbers show the trend still continues. Where are
you
getting information that GM's market share is growing?
|
As all auto manufactures are posting losses in comparison to the past few
years. GM is still growing their global market share.
http://www.forbes.com/feeds/ap/2004/10/14/ap1590526.html
Brian |
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Blue Yonder
Guest
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| Posted:
Mon Dec 13, 2004 12:03 am Post subject:
Re: Dealing With The Dealer |
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I'm a stock holder so I keep pretty close
http://finance.yahoo.com/q/bc?s=GM&t=5y
Since we're splitting hairs, I guess I should have said that GM's U.S.
market share has been on the decline for decades.
Better?
> |
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el Diablo
Guest
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| Posted:
Mon Dec 13, 2004 12:34 am Post subject:
Re: Dealing With The Dealer |
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"Blue Yonder" <dontbotherme@nospam.com> wrote in message
news:10rp5g2jcl4d6ee@corp.supernews.com...
No, what your showing is review (cost of stock). And that's just what I
said, all automakers are reporting losses compared to the last few years.
Their market share is increasing, it's a separate issue.
Brian |
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Blue Yonder
Guest
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| Posted:
Mon Dec 13, 2004 3:37 am Post subject:
Re: Dealing With The Dealer |
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| Quote: |
Here's a link to the only report I need on the stock
http://finance.yahoo.com/q/bc?s=GM&t=5y
Since we're splitting hairs, I guess I should have said that GM's U.S.
market share has been on the decline for decades.
Better?
No, what your showing is review (cost of stock).
|
I guess that's why I said, "Here's a link to the only report I need on
the stock."
And that's just what I
| Quote: | said, all automakers are reporting losses compared to the last few years.
Their market share is increasing, it's a separate issue.
|
If you really believe this, you and your stock can enjoy the ride down
together.
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James C. Reeves
Guest
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| Posted:
Mon Dec 13, 2004 5:25 am Post subject:
Re: Dealing With The Dealer |
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"el Diablo" <nomail@spam.not> wrote in message
news:lpmdnYB7VMaaESHcRVn-tg@giganews.com...
|
| "James C. Reeves" <jcnospam@nospam.com> wrote in message
| news:Af6dnRrNzdwR8SHcRVn-2A@comcast.com...
| >
| > "el Diablo" <nomail@spam.not> wrote in message
| > news:jM2dnfLyo7aeMCbcRVn-qg@giganews.com...
| > |
| > | FYI GM's market share is actually growing.
| > |
| > | Brian
| > |
| > |
| >
| > That is incorrect. GM's market share has been on the decline for years.
| Even
| > the most recent sales numbers show the trend still continues. Where are
| you
| > getting information that GM's market share is growing?
| >
| >
|
| As all auto manufactures are posting losses in comparison to the past few
| years. GM is still growing their global market share.
|
| http://www.forbes.com/feeds/ap/2004/10/14/ap1590526.html
|
| Brian
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|
Nice to see GM's *global* market share is up to 15.5% from 15.1%. Perhaps
there is some new light shining at the end of the tunnel. Toyota has been
eating everybody's lunch lately!! |
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Chuck
Guest
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| Posted:
Mon Dec 13, 2004 5:42 am Post subject:
Re: Dealing With The Dealer |
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That's what happens when you make a better product.
Chuck in Phoenix
..
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Ted Mittelstaedt
Guest
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| Posted:
Mon Dec 13, 2004 2:45 pm Post subject:
Re: Dealing With The Dealer |
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"Blue Yonder" <dontbotherme@nospam.com> wrote in message
news:10rn7aqrs2b5bfb@corp.supernews.com...
| Quote: | I've about had it with the dealer who sold me a 2004 Trailblazer. I
bought it new and found out 30 days later it had been in some sort of
collision before I bought it. The repair was done badly (they even
clear coated over the dealer-installed pin striping). Obviously the
damage was done sometime after the dealer received the vehicle from
Chevrolet.
The dealer doesn't respond to my calls, The Chevy Assistance Center is
a joke. The dealer talks to them, promises to call me, and never does.
|
Your going about this wrong. This is a civil matter. What it boils down to
is this - if the dealer misrepresented the car to you, they committed fraud.
If they didn't, then your stuck and you can only run it through the regular
warranty repair channels.
You said you bought this car new. Well, where did this collision take
place?
Did someone come into the dealership and buy the vehicle, then drive it
off the lot and into a tree, then turn it back in to the dealer? If so,
that is if
the was any prior owner on the title, then the car is used, not new, and
the dealer defrauded you.
If the collision took place while the car was property of the dealer - such
as,
during a test drive or some such - then I would assume of course
that there was more than 5 miles or so on the odometer of the vehicle
when you bought it, and that you probably got some fantastic deal on it as a
"demo" car, AND more importantly, it was probably represented to you as
a demo car. This is where things get sticky.
In this case while the car still must meet the definition of new - no prior
owner
on the title - since it was represented as a demo, and the definition of a
demo is one
where the car is going to have some wear on it - your kind of in a legal
grey
area. On one hand a reasonable person would assume that any damage on
a demo would be minor dents, dings, and such, not a major collision. On the
other, since the dealer didn't represent it as pristine condition, by
accepting it
as such you are on very shaky ground to attempt to prove a fraud claim.
If the collision was minor, such as just a smashed fender and nothing else,
then
the dealer could probably reasonably argue to a court that a smashed fender
was consistent with normal wear and tear on a demo. If the collision bent
the
frame, deployed the airbags, broke half the windows and knocked the engine
around in the bay, well that is a different matter.
Now, IF on the other hand the dealer represented the car to you as a brand
new
vehicle - not a demo - then there is an implication there that as a brand
new
vehicle it isn't going to have some hidden collision damage. In that case
the
dealer committed fraud by misrepresenting the car.
If there is fraud involved the Chevy Assistance Center cannot help you.
This is
a criminal matter and must be handled by local law enforcement - the police,
or
the local district attorney and office of consumer protection.
If your fraud claim is clear cut, those organizations will help you. If
however your
claim is shaky -such as you bought the car as a demo and the collision
damage was
one front fender, that was replaced and a bad spray paint job was done on
it -
then they aren't going to do much. In that case you can try going it alone
with
a private lawyer, but it would be better for you to just work it through the
normal warranty channels. In this case you would submit it to ANY dealer,
not
necessairly the one you bought the car from, as a bad paint job claim, since
from
Chevy's point of view, a collision never happened on this car.
| Quote: |
And GM wonders why they've steadily lost market share for the past 20+
years? LOL. I'd give them the answer but they're too stupid to
understand. |
You are being kind of stupid in my book, frankly. You bought a 2004 vehicle
4 months after the new model year started, there's a damn good chance that
you bought it as a 'speciul deal' demo car or some such. Certainly you knew
damn well that it has more than 4 miles on the odometer when you drove it
off the lot. And now your finding out why it was such a special deal and
your
mad, because you want the same car that everyone else got who paid full
price for one.
Ted |
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Chuck
Guest
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| Posted:
Mon Dec 13, 2004 4:32 pm Post subject:
Re: Dealing With The Dealer ----- "shrinking market share" |
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"General Motors Corp. will defend its shrinking U.S. market share and keep
incentives aggressive after sales fell 16 percent in November, North
American President Gary Cowger said."
The rest of the article can be found at
http://www.freep.com/money/business/gm4e_20041204.htm
Easy to find, I just Googled GM + "market share"
Chuck in Phoenix
"el Diablo" <nomail@spam.not> wrote in message
news:lpmdnYB7VMaaESHcRVn-tg@giganews.com...
| Quote: |
"James C. Reeves" <jcnospam@nospam.com> wrote in message
news:Af6dnRrNzdwR8SHcRVn-2A@comcast.com...
"el Diablo" <nomail@spam.not> wrote in message
news:jM2dnfLyo7aeMCbcRVn-qg@giganews.com...
|
| FYI GM's market share is actually growing.
|
| Brian
|
|
That is incorrect. GM's market share has been on the decline for years.
Even
the most recent sales numbers show the trend still continues. Where are
you
getting information that GM's market share is growing?
As all auto manufactures are posting losses in comparison to the past few
years. GM is still growing their global market share.
http://www.forbes.com/feeds/ap/2004/10/14/ap1590526.html
Brian
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